Contacting Us
Call (912) 206-4024 to reach us
We're based at 6001 Chatham Center Dr, Savannah, GA 31405, and we work calls from that spot out to the pockets of the service area - Georgetown, Garden City, Montgomery, Isle of Hope, Thunderbolt, Bloomingdale, Skidaway Island, Richmond Hill, Whitemarsh Island, Buckhead, Port Wentworth, Wilmington Island, Rincon, Midway, and Tybee Island, plus the closer-in areas like the area, and both Historic Districts.
When you call, tell us what the door is doing
Won't open, makes noise, came off track, spring snapped - and roughly how old the house or door is if you know it. That one detail saves time, because a lot of what we see traces back to the era a place was built. Housing in this area runs from 1964 up through 2011, with most of it going up in the 1980s and 90s, and the hardware from each stretch behaves differently.
You can also start at our home page if you'd rather look around before you pick up the phone
What Happens After You Call
We ask about the door first, not the house - brand if you know it, what it's doing, whether it's a single or double. Then we talk about where you are, since the drive from Chatham Center Drive out to Tybee Island or Midway is a different trip than one to both a few minutes away.
On the job, the first look is the spring, the cables, and the track alignment, because those three cause most of the calls we get. If the opener is the problem instead, we check the logic board and the travel limits before we touch the motor. On houses from the 1980s and 90s stretch of this area's housing stock, we often find the original torsion hardware still in place, which tells us a lot before we even open the panel.
We'll give you a straight answer on repair versus replace once we've actually looked at the door. We don't quote a fix over the phone sight unseen, because guessing wrong either costs you a second trip or costs you more than the job needed.
Work We Turn Down
We work on residential garage doors - torsion and extension springs, openers, tracks, panels, rollers, cables. We don't take on commercial roll-up doors or warehouse-grade equipment; that's a different kind of hardware and a different kind of risk, and we'd rather send you to someone set up for it than take the job and learn on your door.
We also turn down jobs where the fix doesn't make sense against the cost of a new door - a badly rusted panel on a door that's otherwise near the end of its life, for instance. With median household income in this area around $86,500 and most owners living in homes built well after 1964, replacement is often the more sensible call for doors that have already had several repairs, and we'll tell you that straight instead of patching something that'll fail again in six months.
And if a part is obsolete enough that we can't get it in a reasonable window, we'll say so rather than let a job sit half-finished on your driveway.
